Any Questions?

What is Paintless Dent Repair?

Paintless Dent Repair, commonly known as PDR, is the process of removing hail damage, door dings and dents from vehicles without using fillers, replacing panels or re-painting the vehicle. The dents are gently massaged out from the backside of the metal using very specialized tools in the hands of highly skilled craftsmen.

Is this repair Eco Friendly? I am concerned for the ​environment.

Yes. Paintless dent repair is very clean. Unlike the body shops, we use no fillers, paint, coatings or thinners. No chemicals. No bondo. No fumes. Nothing to get into the air, water or soil. Very Eco Friendly!!

Will the dents come back?

No. The dents will not return. Once the dents have been removed, they are gone for good.

How long does the repair take?

This depends on the type of damage. Most door dings can be repaired while you wait. In and hour or two at most. Normally the repairs for hail damage will take from a day to as long as three or four days depending on the severity of the damage. This is still by far a shorter turn around time than taking it to the body shop.

Will a Hail Damage Claim make my Insurance rates go up?

No. Hail damage is considered a ‘Comprehensive Claim’ and beyond your control. Insurance companies cannot raise your rates for filing a claim for hail damage.

I have a deductible and can’t afford to pay it right now.

Not a problem. At Dent Menders you won’t have to pay the deductible.

Why don’t I have to pay my deductible?

Most body shops have an agreement with the insurance companies that they will collect the deductible from their customers. If the body shop doesn’t collect the deductible, they are at risk of losing their direct assignment status with the insurance company. Although Dent Menders does work with all insurance companies, we are not a direct repair facility for any. So we are not required to collect your deductible.

Do I have to take my vehicle where my insurance company tells me to go?

No. By law you can take you vehicle to any repair shop you choose. Dent Menders has been repairing hail damaged vehicles for almost 25 years and has an exceptional reputation for superior work and customer satisfaction. We make sure we only have satisfied customers.

Will the repair affect my finish?

No. The repair is done from the backside of the panel and does not affect the finish. Occasionally a panel such as a hood or trunk lid might be so severely damaged by hail that replacement is the only option. In such a case the replacement is done only with the knowledge and permission of the vehicle owner.

Will you provide a rental car if I need one?

Yes. If you have rental car coverage through your insurance company we will put you in a rental and have it billed to your insurance company. If you don’t have coverage, we will cover the bill for the rental.

Is PDR an approved type of repair?

Yes. In most cases PDR is the preferred manner of repair by most insurance companies. Only if the insurance company feels the repair is not a candidate for PDR will the they approve and pay for a standard body shop repair.

My insurance company gave me a check made out to me and the lean holder (or body shop). What can I do?

If your insurance company has looked at your vehicle and issued a check made out to you and another party (whether your lean holder or body shop etc.) we can have the check re-issured when you bring your vehicle in for repairs. You don’t have to use the repair shop just because your insurance company issued a check to them. You also don’t have to give the check to your bank or lean holder if you are getting your vehicle repair.

What if I don’t get my hail damage repaired?

Your vehicle will be greatly devalued because of hail damage. You could lose thousands of dollars when you decide to trade it in or sell it. If the vehicle is leased you will likely be required to have any hail damage repaired before turning it back in. Also, a restriction for ‘Unrepaired Damage’ is in effect on your policy. Any future claims may be denied if your hail damage in not repaired. Do Not Risk It.

Comments are closed.